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Home > Students > SLS password reset

SLS password reset

If you have forgotten your password, you can do one of the following. Do NOT attempt more than 6 times or the system will lock you out. 

At the SLS login page vle.learning.moe.edu.sg ,   you can do one of the following 
1. Reset Password via Email (preferred method)
2. Reset Password by Answering Security Questions (next best method)
3. Reset Password by Contacting School 
4. Reset Password by Contacting Helpdesk

Reset Password via Email
At the SLS login page below the input boxes for the Userid and Password, click on the FORGOT PASSWORD link. This method is the quickest way to reset your password but it only works if you had previously fill in your email address in your email account. 
Follow the instructions and create a new password (minimum 8 characters with a mix of digits and alphabets). 

Reset Password by Answering Security Questions
At the SLS login page below the input boxes for the Userid and Password, click on the FORGOT PASSWORD link.  If you did not fill in any email previously into your SLS, you will be presented with this option.
Follow the instructions and create a new password (minimum 12 characters with a mix of digits and alphabets)
 
Reset Password by Contacting School 
From the school website left menu panel, click on SLS Help Desk
Fill in your particulars and press Submit. A staff will contact you regarding your password. However, do note that you may not receive an immediate reply.  When asked, provide your name,class and last 5 characters of your NRIC for verification.

Reset Password by Contacting Helpdesk
You may also contact SLS Helpdesk Support at Email: helpdesk@sls.ufinity.com  or Tel: (65) 6702 6513

Please note the Operating Hours
Mondays ― Fridays: 9:00 am ― 9:00 pm
Saturdays: 9:00 am ― 3:00 pm
*Closed on Sundays & Public Holidays

Getting Temporary Access

If you need to log in to the SLS during class and have forgotten your password, your subject or form teacher can generate a one-time password (OTP) to give you temporary access. However, the OTP is only valid for 2 hours and you will not be able to access My Profile and cannot change your password, answers to the security question, or email address.

This is only a temporary solution. If you have forgotten your password, you should try to reset it following the steps above.